I have the misfortune to use Lotus Notes at work and one of the problems I have with this terrible application is that the number of unread messages that a folder says it contains is higher than the actual number of unread messages.
This can be caused by a couple of different things.
1) Deleting large numbers of unread messages at once
2) Lotus Notes Soft Delete Feature
The solution is quite simple but very annoying:
1. Select all messages
2. Menu -> Edit -> Mark all read
This marks everything read and resets the Unread Count- to zero.
Categories: Tech_
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