Note: Once again, the swear words have been replaced with ? to protect the innocent.
Following on from T-Mobile Direct Debit Once Again
? T-Mobile, I've just been onto the T-Mobile website to pay the bill. Only I can't pay because of the incompentence of the T-Mobile website designers, how do a company which is supposedly in a technology sector just completely ? up this stuff at every turn? (that one is actually a question mark not a swear word)
If you pay on the website with a credit card, the site remembers the details so you don't have to reenter the numbers again, great, that saves users about 45 seconds everytime they have to pay.
Only trouble is, my credit card has been reissued and so some of the details card details have changed. But there is no way to tell that ? website that the details are no longer valid which means that everytime I click on the approve button, they are submitting my current card number, my old expiry date and my current security code. ? unbelievable.
So I phone customer services and get put into a queue for 10 minutes - honestly, it's like they don't want to take my money or something.
And yet, if I were to collect my payment together in 2p pieces, go to their headoffice and kill everyone I see by battering them to death with an excessive weight of copper, it would be me that would be judged as wrong - the world is topsey turvey I tell ya.
Categories: Plasmon_
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